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Privacy Policy

Last Updated April 2023

The Policy

Hey, thank you for choosing to join our community at Lemon Technologies LTD (“Lemon”, “We”, “Us”, ”Our”).

This Privacy Policy outlines how the personal data of our users is collected & used through lemonlink.co.uk (our “Website”) & Lemon, which allows users to share business & personal information through a combination of an NFC enabled card and our Website (our “Services”).

By accessing or using the Website or our Services, you acknowledge that you have read and understood the details outlined in this Privacy Policy.

Please contact us at team@lemonlink.co.uk with any questions or concerns you may have regarding our policies, services or use of your personal information.

Your Information [Overview]

To summarise, there are two methods in which we collect information from and about you.

Directly: This is primarily the information that you provide us voluntarily, i.e. name, address, contact details and any other information that you request to be displayed in your public profile. However, this also includes the personal data you give us when you contact us, subscribe to our newsletters, request marketing materials or sign up to our events and/or other publications.

Indirectly: This is the information we collect when you use our Website & Services. These are typically in the form of cookies, and allow us to improve your overall experience when using our Website & Services.

Throughout the Policy we use the terms “Personal Information” & “Personal Data” these refer to both “Direct” & “Indirect” methods which are outlined in more detail below.

Your Information [Direct]

The personal information that we collect directly from you depends on how you interact with our Website, and the choices you make in regards to our Products & Services.

This may include:

• Data used to build your online business profile.

When you build your online profile you will be asked to fill out a form in which you can voluntarily provide us with information such as Full Name, Job Title, Company Name, Email Address, Telephone Number, Mobile Number, Company Address, Website Links, Social Media Handles & other similar data.

• Data specific to your business.

In addition to the above you may also voluntarily provide us with contributions such as, Photographs, Logos, Graphics, Slogans, Copy, Reviews & other similar material.

• Data used to process your payment.

We do not store any of your payment information. All payments are handled through Shopify & you can read about how they work to keep your details safe here.

• Data used to fulfil your order.

When completing your order you will be asked to provide your Full Name, Address & Email Address.

• Data used to update you on new Products & Services.

With your consent, we may send you marketing emails about our Company, New Product Releases & other similar updates.

The information that you provide to us must be true, complete and accurate to the best of your knowledge, and you should notify us of any changes at team@lemonlink.co.uk.

Your Information [Indirect]

The personal information that we collect indirectly, is automatically collected as you interact & browse our Website.

This may include:

• Device, Location & Usage Data used to improve & optimise our Products, Website & Services.

This includes information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition to this, as you browse our Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our Website, and information about how you interact with the Website.

The information laid out above is collected using the technologies such as:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, click here.

• “Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Website.

Your Information [Third-Parties]

We share your Personal Information with the following third parties to allow them to perform the services they provide to us.

• Shopify

This allows us to power our online store and take secure payments. You can read more about how Shopify uses your Personal Information here.

• Google Analytics

This allows us to understand how our customers use our Website. You can read more about how Google uses your Personal Information here.

You can also opt-out of Google Analytics here.

• Hulk Apps

Hulk Apps provide our customers with an easy to use form that captures all relevant information to build their virtual profile. By agreeing to the terms of use at the bottom of the form you accept that the information given will be displayed in your public profile. You can read more about how Hulk Apps uses your Personal Information here. A disclaimer specific to the form we use can also be found here.

No data is sold on to any third-party to use.

Your Information [Additional Uses]

There are also some additional ways we use your personal information other than the primary uses we have listed above.

This may include:

• Managing user accounts & delivering requested services. We use your data to keep your account up to date, and in working order; as well as providing you with any services you request.

• Responding to user issues & support requests. We may use your data in order to contact you when solving any potential issues that may arise when using our Website or Services.

• Delivering advertising that is tailored to you. We use cookies & web beacons to collect your information so we can develop tailored advertising that better fits our users. This may mean you see advertising banners & ads for Lemon when you are on other websites and/or applications.

• Requesting feedback to help improve our Website and Services. We may use your personal information to contact you about your experience in using our Website & Services. This is used to improve your overall experience and allow systems to work better for our users.

• Enforcing & protecting Services. In order to maintain the safety and security of our Website & Services we may use your for purposes such as Fraud Monitoring - this helps keep our prevent our Website, Services & Users from security risks.

• Anonymous Data Analysis. We may use your data in order to form customer trends & analyse promotional campaigns — in this instance we use anonymous data that does not include any Personal Information & is not associated with any individual end user.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for.

This may also include:

• Retaining your data for the purposes of satisfying any legal, accounting, or reporting requirements.

• Anonymising your personal data (see “Anonymous Data Analysis” above) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

• Maintaining your Order Information for our records, when you place an order through our Website, unless and until you ask us to delete this information.

Your Legal Rights

Under Data Protection Laws, unless subject to exemption, you have Legal Rights to your personal data.

This includes:

• The right to request a copy of the personal data we currently hold about you.

• The right to request that any inaccurate or outdated information about you is corrected & updated.

• The right to request that, where is no longer necessary to retain, your personal data is erased.

• The right to withdraw your consent to the processing at any time, where consent was the lawful basis for processing your data.

• The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller (where our processing is based on consent or is necessary for the performance of our contract with you or where we process your data by automated means).

• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing.

• The right to object to our processing of personal data, where applicable i.e., where processing is based on our legitimate interests (or in performance of a task in the public interest/exercise of official authority); direct marketing or processing for the purposes of scientific/historical research and statistics).

Please contact us at team@lemonlink.co.uk if you wish to exercise any of these rights. Please note: as a security measure, we may need to request specific information from you in order to confirm your identity.

Children's Policy

No part of our Services are directed or marketed towards children under the age of 18 & we do not knowingly collect, maintain, or use Personal Information from children under 13 years of age.

If you believe that a child us provided us with Personal Information in violation of this Policy, please alert us at team@lemonlink.co.uk.

Policy Changes

Our Privacy Policy may be updated occasionally in accordance with changes to legal, regulatory or company practices. In order to maintain an accurate account of your data we ask that you please keep us informed when your personal data changes.

Contact US

Please contact us at team@lemonlink.co.uk with any questions or concerns you may have regarding our policies, services or use of your personal information.

Refund Policy

April 2023

Hey, thank you for choosing to join our community at Lemon Technologies LTD.

Returns

Returns are eligible up to 14 calendar days from the date you have received the item.

To be eligible for a full refund the item must be unused and in the same condition it was recieved. The item must also be in original packaging and you must provide a valid reciept or proof of purchase.

Refunds

Once we have recieved your item, we will inspect & notify you by email to confirm reciept.

If your return is approved we will initiate a full refund to your original method of payment. You will be credited in accordance with your card issuers policies.

Shipping

You will be responsible for shipping costs incurred in returning the item. Shipping Costs are non-refundable.

We ask that you provide us with a tracking number during your return process. If a tracking number is not provided, Lemon Technologies LTD can not be held responsible for any lost or misplaced items.

Contact US

Please contact us at team@lemonlink.co.uk with any questions or concerns you may have regarding our terms, returns or shipping policies.

Terms of Use

April 2023

As stated in the above Privacy Policy, we use Hulk Apps to provide our customers with an easy to use form that captures all relevant information to build their virtual profile. By agreeing to the terms of use at the bottom of the form you accept that the information given will be displayed in your public profile. You can read more about how Hulk Apps uses your Personal Information here. & a disclaimer specific to the form we use can also be found here.

No data is sold on to any third-party to use.

The www.lemonlink.co.uk website located at https://lemonlink.co.uk/ is a copyrighted work belonging to Lemon Technologies LTD. Certain features of the Website may be subject to additional guidelines, terms, or rules, which will be posted on the Website in connection with such features.

All such additional terms, guidelines, and rules are incorporated by reference into these Terms.

These Terms of Use described the legally binding terms and conditions that oversee your use of the Website. BY USING THE SITE, YOU ARE BEING COMPLIANT THAT THESE TERMS and you represent that you have the authority and capacity to enter into these Terms. YOU SHOULD BE AT LEAST 16 YEARS OF AGE TO ACCESS THE SITE. IF YOU DISAGREE WITH ALL OF THE PROVISION OF THESE TERMS, DO NOT USE THE SITE.

These terms require the use of arbitration Section 10.2 on an individual basis to resolve disputes and also limit the remedies available to you in the event of a dispute. These Terms of Use were created with the help of the Terms Of Use Generator and the Privacy Policy Generator.

Access to the Website

Subject to these Terms.

Company grants you a non-transferable, non-exclusive, revocable, limited license to access the Website solely for your own personal, noncommercial use.

Certain Restrictions.

The rights approved to you in these Terms are subject to the following restrictions: (a) you shall not sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Website; (b) you shall not change, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Website; (c) you shall not access the Website in order to build a similar or competitive website; and (d) except as expressly stated herein, no part of the Website may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means unless otherwise indicated, any future release, update, or other addition to functionality of the Website shall be subject to these Terms. All copyright and other proprietary notices on the Website must be retained on all copies thereof.

Company reserves the right to change, suspend, or cease the Website with or without notice to you. You approved that Company will not be held liable to you or any third-party for any change, interruption, or termination of the Website or any part.

Excluding any User Content that you may provide, you are aware that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Website and its content are owned by Company or Company’s suppliers. Note that these Terms and access to the Website do not give you any rights, title or interest in or to any intellectual property rights, except for the limited access rights expressed in Section 2.1. Company and its suppliers reserve all rights not granted in these Terms.

Third-Party Links & Ads

Third-Party Links & Ads.

The Website may contain links to third-party websites and services, and/or display advertisements for third-parties.  Such Third-Party Links & Ads are not under the control of Company, and Company is not responsible for any Third-Party Links & Ads. Company provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links & Ads. You use all Third-Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links & Ads, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices.

Cookies and Web Beacons.

Like any other website, www.lemonlink.co.uk uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Term and Termination.

Subject to this Section, these Terms will remain in full force and effect while you use the Website. We may suspend or terminate your rights to use the Website at any time for any reason at our sole discretion, including for any use of the Website in violation of these Terms. Upon termination of your rights under these Terms, your Account and right to access and use the Website will terminate immediately. You understand that any termination of your Account may involve deletion of your User Content associated with your Account from our live databases. Company will not have any liability whatsoever to you for any termination of your rights under these Terms. Even after your rights under these Terms are terminated, the following provisions of these Terms will remain in effect: Sections 2 through 2.5, Section 3 and Sections 4 through 10.

Copyright Policy.

Company respects the intellectual property of others and asks that users of our Website do the same. In connection with our Website, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination of users of our online Website who are repeated infringers of intellectual property rights, including copyrights. If you believe that one of our users is, through the use of our Website, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, the following information in the form of a written notification must be provided to our designated Copyright Agent:

your physical or electronic signature;

identification of the copyrighted work(s) that you claim to have been infringed;

identification of the material on our services that you claim is infringing and that you request us to remove;

sufficient information to permit us to locate such material;

your address, telephone number, and e-mail address;

a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and

a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.

Please note that, any misrepresentation of material fact in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.

General

These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our Website. You are responsible for providing us with your most current e-mail address.In the event that the last e-mail address that you have provided us is not valid our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. Any changes to these Terms will be effective upon the earliest of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our Website. These changes will be effective immediately for new users of our Website. Continued use of our Website following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Electronic Communications.

The communications between you and Company use electronic means, whether you use the Website or send us emails, or whether Company posts notices on the Website or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Company in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal obligation that such communications would satisfy if it were be in a hard copy writing.

Entire Terms.

These Terms constitute the entire agreement between you and us regarding the use of the Website. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word "including" means "including without limitation". If any provision of these Terms is held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Your relationship to Company is that of an independent contractor, and neither party is an agent or partner of the other. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Company’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. Company may freely assign these Terms. The terms and conditions set forth in these Terms shall be binding upon assignees.

Your Privacy.

Please read our Privacy Policy.

Copyright/Trademark Information.

Copyright ©. All rights reserved.  All trademarks, logos and service marks displayed on the Website are our property or the property of other third-parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.